• To find solutions to the requests coming through the fault tracking system
  • Troubleshooting the computers coming from the units, sending the defective devices within the warranty period to the company for repair
  • Hardware upgrade and software updates
  • Providing on-site or telephone support if needed
  • Meeting remote assistance requests through the application
  • Computer/Printer/Scanner etc. preparing specifications for material purchases
  • Inspection of materials purchased by the Presidency and other units
  • Computer/Printer/Scanner etc. to be scrapped in our university units. sending expert members to the scrap commission established for materials; Inspection of conformity of IT materials to be scrapped
  • Preparation of technical report (scrap, purchasing transactions, etc.) and work completion report
  • System backup according to user request
  • Compressor cleaning and thermal paste processes of the case, if necessary


Eklenme tarihi :14.07.2023 10:51:47
Son güncelleme : 14.07.2023 10:51:47